This policy explains what PACIFIC HORIZON TRADING SDN. BHD. 202501042799 (1644207-T) collects from the people who visit and buy from this website, why it is collected, and how it is protected.
1. Data Collected
Personal Details — name, email address, phone number, shipping address and billing address.
Payment Details — credit or debit card details and other payment method information, handled securely through third-party payment gateways.
Order Records — products bought, purchase history and stated customer preferences.
Usage Data — IP address, browser type, device information, pages visited and cookies.
2. Purposes of Processing
Fulfilment — to process and complete orders efficiently.
Communication — to reach the Customer about a purchase, a support enquiry or a promotional update.
Optimisation — to improve the website, the services and the wider customer experience.
Security — to prevent fraud and keep the site and its users safe.
Compliance — to satisfy legal and regulatory obligations.
3. Disclosure to Others
The Company does not sell or rent personal information. It is shared only in these directions:
Trusted Third Parties — partners who help run the website, among them hosting, payment processing and shipping providers.
Legal Authorities — law enforcement or regulators, where the law requires disclosure.
Binding Terms — every partner is contractually obliged to guard that data to the Company’s standards.
4. Safeguards
Technical Controls — industry-standard measures including SSL encryption, secure servers and regular monitoring.
Honest Limit — every commercially acceptable means is used, yet no method of transmission over the internet is 100% secure.
5. Cookies
Function — cookies and similar technologies improve the browsing experience, track site performance and personalise content.
Control — browser settings can restrict or switch them off, though site functionality may suffer as a result.
6. Customer Rights
Access & Correction — to see the personal information held and to have it corrected.
Deletion — to have that data erased, subject to legal or administrative requirements.
Opt-Out — to unsubscribe from marketing email at any time.